What is the Souq Score?
The Souq Score is a composite number that measures how active, popular, and complete a listing is.
Help Center
Everything you need to know about how The Souq works.
Souq Score
How listings are ranked and what affects your score.
Trending & Featured
Why some places appear higher and how trending works.
Halal Verification
The three verification tiers and how halal status is determined.
Reviews & Ratings
How the review system works and what you can include.
Claim Your Business
How business owners can claim and manage their listing.
Events & RSVPs
Creating events, RSVPs, announcements, and reminders.
Guides
Curated lists of places and events by community members.
Community Guidelines
What's allowed, reporting content, and how moderation works.
Privacy & Data
What data we collect, how we use it, and your controls.
Frequently asked questions
How does halal verification work?
The Souq uses a three-tier system: Souq Verified (certification detected), Owner Verified (self-reported), and Community Verified (based on reviewer feedback).
How do I claim my business?
Find your business on The Souq, tap Claim this business, enter your business email, and submit. If your email domain matches the listed website, approval is instant.
How do reviews work?
Instead of star ratings, The Souq uses a recommendation system. Reviewers answer Would you recommend this? and can attach up to 10 photos.