For business owners

Run your listing like a business.

Claim your page, keep the details honest, and manage what customers see as The Souq grows. One dashboard.

Search for your listing first. If it already exists, you can claim it immediately.

Already listed? Search to claim it.

Dashboard

Qahwa House, owner hub preview

Product preview of the workflow owners unlock after claiming
Claim status
Fast review
Submit your business email, website, and notes from one flow.
Listing details
Keep it current
Update hours, photos, menu context, and halal proof in one place.
Review replies
Respond clearly
Reply to new feedback without digging through DMs or email.
Owner insights
See intent
Track visits, saves, and next steps once your listing is active.

What owners can track once their listing is active

No fake metrics

The owner dashboard is real product surface area, but this marketing page should preview the workflow instead of inventing traction. Once a listing is claimed, owners can track visits, saves, questions, and profile changes from the same place they manage the listing.

What the hub helps with

Search-led discovery on public listing pages
What people save or try to revisit
Questions that repeat before a visit
Which listing details still need proof or updates

What owners usually do first

Preview โ†’
1
Confirm your listing basics

Check hours, website, contact details, and whether your halal explanation is clear before you start sending traffic here.

Start here
2
Add proof that answers real customer questions

Upload menu details, halal certificate context, or notes about sourcing so the page explains more than a map result.

Common next step
3
Respond once reviews start arriving

Use the owner hub to reply to feedback and keep the listing useful as customer questions come in.

Unlocks over time
FAQ

Questions business owners ask

How do I claim my business on The Souq?

Search for your business on The Souq, open the listing, and submit a claim with your business email and ownership details. If your business already has a verified website on its listing and your email domain matches, your claim is approved automatically. Otherwise our team reviews it manually.

What happens after I claim my listing?

Once your claim is approved, you can update your hours, photos, contact details, and profile information, respond to reviews, and track listing engagement.

What if my business is not listed yet?

If your business is not already on The Souq, you can add it through the owner flow and create your owner account at the same time.

Does it cost money to claim a listing?

Claiming your listing is currently free. It gives you access to verified ownership and the owner tools needed to manage your presence on The Souq.